Shipping Policy
We’re excited to get your faith-filled products into your hands! All orders are processed within 2–5 business days, excluding weekends and holidays. Once shipped, you will receive a tracking number via email.
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standard Shipping: Estimated delivery within 5–10 business days depending on your location.
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International Shipping: We currently DO NOT offer international shipping.
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Delays: While we do our best to meet all delivery estimates, occasional delays may happen due to weather, carrier issues, or holidays. We appreciate your grace and patience.
Return Policy
We want you to love what you receive. If something isn’t right, you may request a return within 30 days of receiving your item. To be eligible for a return:
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The item must be unworn, unwashed, and in its original condition.
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You must contact us at on.n.off.fashion@gmail.com with your order number and reason for return.
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Returns are the responsibility of the customer unless the product arrived damaged or incorrect.
Exchange Policy
Need a different size or style? We’re happy to help with an exchange!
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Exchanges are accepted within 30 days of delivery.
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Items must be in their original condition—unworn, unwashed, and with tags intact.
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Once we receive the original item, we’ll process your exchange and ship out the new item promptly.
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Customers are responsible for return shipping unless we sent the wrong item or it arrived damaged.
If your size isn’t available, we’ll offer store credit or a refund.